I had one of the end caps fall off my adarac pro rack (happened twice). After emailing customer service, they quickly sent two replacements for no charge. I appreciate the quick response. I do think some redesign is needed for the plastic end caps to to make them more secure, but otherwise am very happy with the pro series racks.
Looks to be good quality, my only complainant would be one of the bolts is black. Not a big issue but my rack is aluminum and all the other hardware is silver or stainless.
I ordered some mounting brackets, which I used for tie down straps and some actual tie down rings. everything is heavy duty and works as expected.
Customer service was excellent. I got the replacement parts quickly and received everything I ordered and at a fair price.
They always have the right parts at a decent price. Customer service is great at making sure you are buying exactly what you need.
Great site to find the exact replacement parts I needed. End caps and slide nuts. Quick fast service, will definitely shop here again.
I had unfortunately lost some parts when disassembling my truck rack. Fortunately Agri Cover has an outstanding website and I was easily able to select the exact parts I needed to reinstall my rack. I made the order an a couple days later they came in the mail. The customer service provided was OUTSTANDING. Thank you Agri Cover
The expedition was quick although the notification received did not indicate the complete order was shipped even if it was complete on reception.Order form is a bit outdated, it's difficult to comprend what are the quantities included in each pack.
Parts were exactly what I needed. Customer service verified part numbers and the order arrive fast.
Needed the top bar end caps. The original caps were rubber and would fall off after 3-4 weeks. When I saw the solid plastic caps that BOLTED on, I though why didn't these come with the ADARAC originally??